good news for kerala state electricity board users, now they can register all complaint using kseb toll free number 1912. simply dial 1912 from your land phone or mobile to get connect with kseb call center. once your call connected you will get welcome note, then follow instructions to register complaints. if you want to talk with customer care executive dial 19 after getting welcome note. they will ask your consumer number and register the complaint. sms will receive to the phone after registering your complaint. call 0471-2555544 if you are calling from outside kerala.
procedure for registering kseb no power using phone without the help of customer care executive. dial the above kseb toll free number 1912 from land or mobile phone. after getting welcome note dial 11 and enter your 13 digit consumer number. then again dial 11, your complaint will register to kseb and get notification through sms. You can utilize this facility to register about no power, low voltage, transformer issues, service connection, electricity meter, accidents related with kseb, online payment etc. consumers can also use the kseb.in website for registering complaints. open the website from mobile or web browser and open kseb.in website.
9496001912 is the whatsapp number of kseb, you can also use this number for registering complaints. This number didn’t have the facility for calling or sms. Use all of these services for getting better customer care service from kerala state electricity board. toll free number, call center, sms , whatsapp etc are the mediums for registering power failure complaints about kseb.